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Contact Us

How Can We Help?

Here at nuLOOM, we want to make sure you're 100% satisfied with your new purchase. Before requesting assistance, your question may be answered in our FAQ section . If your question hasn't been answered, please fill out our contact form and let us know how we can help.

If you are requesting a return or exchange for a purchase made on, please see our Easy Returns page

For all other product or order related questions please include as much of the following information in your message

  • Purchase order number
  • Tracking number
  • Retailer you purchased from

Please use the contact form below or email us at You can also leave us a voicemail at 240-301-1641 and a Customer Service representative will get back to you as quickly as possible.